1. Find
and download the System Update Readiness Tool for the version of Windows you
are working on. The tool can be found on the Microsoft website with a
quick Google search.
2. Run
the System Update Readiness Tool installer you downloaded. "Installing"
the tool will also run it for the first time.
3. Open
Windows Explorer (Start - Computer) and navigate to
"%systemroot%\Logs\CBS\" using the address bar.
4. Open
CheckSUR.log using Notepad or a similar text editor.
5. If
you see a number of fixed files at the top of the log: try to install
Service Pack 1 again.
6. If
you see anything under "Unavailable repair files": keep
reading
7.
If there are unavailable repair files you will see two or more packages. As an example: Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum and Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat.
If there are unavailable repair files you will see two or more packages. As an example: Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum and Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat.
8. In
the file name should be a number proceeded by "KB" (KB2506014 in this
example) which is is the update package that is corrupted. Make a note
of the number.
9. Open
a browser window and navigate to support.microsoft.com/kb/(number here) for
example support.microsoft.com/kb/2506014.
10.Find
and download the package for your version of Windows on the resulting page. Do
not run the installer.
11.
Use an extraction utility like 7-Zip to extract the CAB files from the MSU
installer and then again to extract the contents of the CAB files.
12. Alternatively you
can use the Expand -f: command line utility.
- 13. In the extracted files locate the .mum and .cat files mentioned in the CheckSUR.log.
- 14. Copy the .mum and .cat files to "%windir%\Temp\CheckSUR\servicing\Packages"
- 15. Run the System Update Readiness Tool installer again and check the CheckSUR.log file from steps 3 and 4 when it is finished. You should see that the files have been repaired.
- 16. Install Service Pack 1 normally.
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